How to Change Banking Details for SASSA

The South African Social Security Agency (SASSA) provides financial assistance to eligible citizens through social grants. One such grant is the Social Relief of Distress (SRD) grant of R350 per month that aims to support vulnerable individuals and families during challenging times. If you are an approved beneficiary of the SASSA SRD grant, it is crucial to ensure that your banking details with SASSA are up-to-date. This will allow you to receive payouts promptly without any hassles. Read on to learn the step-by-step process to change your SASSA banking details online for the SRD grant.

SRD Grant Application Updates for 2023-2024

Here are some key updates regarding the SRD grant applications:

Applications remain open until March 2024 – The application window for the SRD grant has been extended until March 31, 2024. If your application is still pending approval, it will be automatically reconsidered every month until then.

Modify your application – You can modify your responses to the SRD grant screening questionnaire anytime if your circumstances change. Simply visit and update your details.

Appeal rejected applications – If your SRD application was rejected in 2023, you can file an appeal on the DSD appeals portal at Carefully go through the appeal process and provide any supporting documents.

Step 1: Access the SASSA Online Portal

Visit the official SASSA website and log into the online portal using your credentials. If you haven’t registered yet, you will need to create an account by providing your ID, contact details, and SRD grant information.

Step 2: Navigate to the Banking Details Section

Once logged in, go to the “Banking Details” section specifically designed for SRD beneficiaries to update their banking information with SASSA.

Step 3: Verify Your Identity

You may need to verify your identity before changing your banking details. Have your ID, passport, or asylum documents ready. SASSA may also send a confirmation link via SMS to your registered mobile number.

Step 4: Enter New Banking Details

Carefully enter your new SASSA banking details that you want your SRD funds to be transferred to. This includes:

  • Bank name
  • Account holder name
  • Account number
  • Account type
  • Branch code

Note: Provide your own personal bank account details. SASSA cannot pay SRD grants into someone else’s account.

Step 5: Review and Confirm Details

Double check all the new banking details you entered to ensure there are no mistakes. Once satisfied, click “Confirm” or “Submit” to complete the process. You may need to re-verify your identity.

Step 6: Await Confirmation from SASSA

After submitting the request, it takes a few working days for SASSA to process the banking detail change. Keep checking your registered contact details for any notifications.

Step 7: Verify Updated Details on the Portal

Log into the SASSA portal again after some days to verify your updated banking details reflect accurately. You can now start receiving SRD funds in your new account.

People Also Ask

How do I check the status of my SRD grant application?

To check the status of your SRD grant application, visit the SASSA online portal and click on “Application Status”. Enter your ID number and the mobile number used during application to view details. The status can show “Pending”, “Approved”, or “Rejected”.

Can I still apply for the SRD grant in 2023?

Yes, the SRD grant application window remains open until March 31, 2024. If you meet the eligibility criteria, you can still apply by visiting the SASSA SRD online portal at

What documents do I need to change SASSA banking details?

To change your banking details for the SRD grant, have your South African ID, passport or asylum/permit documents ready for identity verification. You will also need to provide the new bank account details.

How long does it take to update banking details with SASSA?

It takes approximately 7 to 10 working days for SASSA to process and verify your request to change banking details. You will receive an SMS notification once the update is complete.

Can I receive my SRD grant in cash at the post office?

Currently, SASSA recommends beneficiaries to opt for direct deposits into their personal bank accounts. However, you can still choose to get the grant in cash at select post office branches that offer the paypoint service.

What if my SRD application is rejected? Can I apply again?

If your SRD application gets rejected, first you can file an appeal on the SASSA appeals portal. If the appeal fails, you can reapply after 3 months if your circumstances change and you become eligible.

How do I cancel my SRD grant from SASSA?

If you wish to cancel your approved SRD grant, submit a signed letter stating your request to cancel along with a copy of your ID to your nearest SASSA regional office. The cancellation may take effect from the next payout month.

Can I get the SRD grant paid into someone else’s bank account?

No, SASSA only allows payment of SRD grants into the approved beneficiary’s own personal bank account. This is done to prevent misuse and ensure you receive your entitled funds securely.

What do I do if my mobile number changes when receiving SRD grant?

If your registered mobile number changes, visit your nearest SASSA regional office with your ID and proof of new number to update it. Promptly updating your contact details ensures you receive any SRD grant notifications.

How can I follow up on my pending SRD grant application?

If your SRD application has been pending for long, visit the nearest SASSA office to enquire about it. Carry your ID and application reference number. You can also call the SASSA call centre at 0800 60 10 11 for assistance.


Updating your banking details is crucial if you want to keep receiving SRD grant payouts without disruptions. Follow the step-by-step guide provided above to change your SASSA banking information quickly and seamlessly via the online portal. Ensure you enter the accurate new account details belonging to you only.


JNVSOLAN is an industry veteran with over a decade of experience in Stamps & Postage, Open Close Hours, Restocking & Shipping, EBT and Pay, and General Topics. His expertise and dedication to these fields make him a valuable asset to our team. Trust his insights for all your niche-related queries.

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